Privacy Policy

At Franky Moto Adventures, we respect your privacy, protect your data, and want to be transparent about how we use it.

1. Data controller

The controller of your data is Franky Moto Adventures, residing in Santiago de Compostela and with contact at frankymotoadventures@gmail.com.

2. What data do we collect
  • Identifying information (name, surnames, ID/passport).
  • Contact details (email, phone, address).
  • Website usage data (cookies, analytics, forms).
  • Billing and payment information.
  • Information you decide to share with us.
3. What we use your data for

We use your data for these purposes:

  • Manage rental reservations and contracts.
  • Contact you about your reservation or experience.
  • Send commercial communications and promotions related to our services (you can always unsubscribe).
  • Conduct satisfaction surveys and improve service quality.
  • Analyze anonymously the usage of our website and social media to improve the user experience.

We do not sell your data We do not share them with third parties for commercial purposes.

4. Legal bases

We process your data based on:

  • Contract execution (reservation or rental).
  • Your consent (e.g., by subscribing to our newsletter).
  • Legitimate interest in improving our services and communicating news.
  • Legal obligations (invoicing, taxes, traffic regulations).
5. Storage time

We will keep your data only for as long as necessary to fulfill the stated purposes and legal obligations. Contracts and invoices will be retained according to applicable tax regulations.

6. User Rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing, and portability at any time by writing to frankymotoadventures@gmail.com.

You can also file a complaint with the Spanish Data Protection Agency if you deem it necessary.

7. Data Security

We take technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no system is 100%% foolproof.

8. Policy Changes

We may update this policy at any time to adapt to legal changes or service improvements. We will notify you clearly when there are relevant changes.

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